Coronavirus Update

We are currently closed
Thursday 19th March 17:30
We would like to start by saying a huge thank you to the wonderful Merlin team. Their support and professionalism in what has been a very tough week for us all is much appreciated. They are a real testament to the company. 
With the cancellation of many Event Cinema and Theatre shows over the next few weeks we will be keeping our Cinema Support Office open from 10am to 2pm, Monday to Friday until further notice. Customers can opt for a guest pass voucher that can be used for any event once we re-open or alternatively a full refund will be given. If an event has been moved to a new date, the customer can keep their original seats and tickets for that date if they so wish. To organise a voucher or refund please call 01209 315161 where we will do our best to answer your call during this busy period.
If you don’t manage to get through, please don't worry as all refunds will be honoured and we will process them as soon as possible once we re-open.
Updates will continue to be made online, and you can also make contact with us using any of our social media platforms or via the email, and we will respond as soon as we can. 
We couldn’t be more excited for the fantastic line-up of Films and Event Cinema set to hit the big screen later in the year and are confident that our cinemas will bounce back bigger and better than ever.
Stay safe and be kind to one another!
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Tuesday 17th March 12:00
At Merlin Cinemas we are committed to providing a safe and healthy environment for our employees and customers. With this in mind and following government guidelines we have made the difficult decision to shut our cinemas as of the close of business today, Tuesday 17th March, until further notice. We would like to thank all of our customers and staff for their support recently in these very difficult times. 
We plan to have an urgent management meeting tomorrow and will aim to provide a full update within 48 hours. This will include details regarding advance cinema and theatre bookings. 
In the meantime, updates will be made online, or you can make contact with us using any of our social media platforms or via the email, and we will respond as soon as we can. 
We value our cinema-loving customers and look forward to welcoming you back soon with a fantastic line-up of films.